We are closely monitoring the COVID-19 outbreak. The CDC has recommended that all routine eye care be postponed until further notice. In order to help protect our patients and our team, and to slow down the transmission of COVID-19 through our community, we are planning to temporarily close our office from March 22 through April 6 (tentative). Our office will continue to closely monitor the situation and update our patients.
- Although our physical office is closed, we will be available to help you virtually. If you need to place an order for contact lenses and ocular products, schedule an eye appointment, or just have questions, email firstname.lastname@example.org or call our office at 713-838-2020 and one of our team members will be able to help you. Calls will be answered from 9am-5pm M-F.
- Please be assured that we are still available to continue to manage all medical eye emergencies. If you are experiencing eye pain, pink/red/itchy eye(s), light sensitivity, sudden floaters/flashes, sudden vision loss, etc, please email email@example.com or call our office at 713-838-2020. Our doctors on call will provide a telemedicine consultation, call in a prescription if necessary, and determine if an in-office medical assessment is required. Due to the fact that many health insurances do not provide coverage for telemedicine health services, an out-of-pocket $50.00 management fee will be collected for each telephone consultation.
- We are open Thursday (March 19) to Saturday (March 21) with regular office hours. If you need to purchase ocular products, have glasses and/or contact lenses ready for pick up, we encourage you to come in during this time. We are continuing very strict disinfection procedures and social distancing guidelines.
The health and safety of our patients, staff and community are our top priority. We will continue to provide updates on any further changes in our policy as the situation continues to evolve. We hope that you and your loved ones are remaining safe and healthy through this crisis. We will get through this together!